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Delivery

Delivery Information

Our Couriers

Our deliveries are fulfilled by our trusted friends, Top Flight Couriers. (Please note on occassion we may use a different courier service due to circumstances, but the delivery will always be carried out by a known and reputable company).

Our store currently only delivers to UK Mainland addresses. For any deliveries outside of mainland UK, please contact us to discuss arrangements.

Delivery Times and Prices

Standard delivery is free across the website, with an estimated 3 to 5 day delivery time. 

We offer a 1-3 day premium delivery service for £7.50

Estimated delivery time for any special order products that you have to contact us to buy, is 2-5 working days, due to some items needing to be sourced from the manufacturers themselves.

In some cases items we have displayed will be on back order, but this will be stated in the product description. Items on back order have an estimated delivery time of 3-6 working days but we strive to complete the delivery as soon as possible.

Daily cut-off point for order processing

Orders placed before 3pm on a working day will be processed the same day, orders placed after 3pm will be processed the next working day. Orders placed on Fridays after 3pm, & weekends will be processed first thing on Monday.

Notes

We understand how exciting a new purchase can be! That is why we strive to ensure all our deliveries are fast and reliable.

All deliveries must be signed for. They will NOT be left in garages, sheds, porches etc. When you receive your goods please open the box and examine them to ensure they are in good condition - if the item is damaged or faulty, please notify us as soon as possible.

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Octagon Limited
Ickenham Head Office
87 High Road,
Ickenham
UB10 8LH

Tel: 01895 624 545

Rickmansworth Office
Unit 36, Orbital 25 Business Park,
Dwight Road,
Tolpits Lane,
Watford,
Hetfordshire
WD18 9DA

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